Online examination process is helping automation and simplification of exam process.
Pen and paper based exams are getting shifted to online mode. Technology is essential to boost educational services as it can help improving overall processes and it would indirectly ensure that quality of the education is improved for the stakeholders of the education.
1. Not Focusing on Technology Security of Online Exam
While technology is boon for simplification of exam process, it is essential to ensure highest security standards are maintained to make technology safe and secure for online exams.
Many universities have implemented online exams which are prone to malpractices. Proper authentication and authorization for system access is not maintained. It could result in un authorized students appearing for the exam.
Improper security practices can lead to students copying answers while accessing internet services during exam time.
It is also essential to maintain proper secure channel for protocols like http with SSL certificate. Some of the education institutions did not implement SSL for their exams and it resulted in hackers getting access to question bank data.
In order to maintain highest security standards all the key data and information like credentials, question bank, exam pattern should be stored in encrypted format.
Eklavvya platform ensures that highest security standards are available to conduct fair and error free online exam where malpractices are not possible.
Secure browser ensures that students cannot open any other internet or such programs during online exam process. It helps to prevent copying by the students.
Remote Proctoring ensures that candidate is authenticated and authorized prior to start of exam process and is being continuously monitored during online exam with image/ video streaming activity.
2. Not Focusing on Training prior to Exam Process
Online examination process replaces traditional pen and paper based assessments. It is important to ensure that students should be provided enough training using mock exams, training videos, training sessions etc. Students should feel confident about approaching online exam.
Many education institutions implement online exam in a hurry. They eliminate key step of training to students.
In such case, students directly appear for online exam without knowing overall features and functionality of the system. It can act a barrier for successful execution of online exam activity.
In case of Eklavvya platform, we have facility where training video is defined for online exams. Students need to go through demo video of online exam. It helps them to get familiar with overall workflow and functionality.
Mock exams are also arranged to ensure that students are familiar with the system and have hands on experience of using it prior to final exams. Mock exam increases confidence of the students for appearing actual exam in online mode.
3. Making Online exam Complex to handle
Online examination usability should be verified prior to implementation. Usability of any new system plays key role in successful adoption by its stakeholders.
There are cases where implementation of online exam did not succeed due to complexity involved in using the system. Online examination system should be use friendly and entire process should be easily understood even by non technical person.
Eklavvya platform has been verified for the usability. We have also evaluated how 9 to 10 year old is able to use the system with ease. Using our platform we have conducted online exams for the students starting with age 8 years. After receiving feedback across all age groups we have incorporated best practices of making system simple to handle. It plays key role in successful implementation of online examination process.
4. Not Providing Mock Exams to Candidates
Mock exams helps students or candidates to get familiar with system with ease. Mock exams are simulated online exam meant for practice purpose. Entire workflow of actual exam is followed. Students are supposed to appear for mock exams to get understanding of online exam process.
Some of the entities did not focus on mock exam and conduct online exam directly.
It had created confusion about system workflow, how to use it etc. It can result in failure of managing online exam process.
Mock exam has many advantages. It helps to increase confidence of the user about online exam process. Candidate can appear for final exam without any doubts, queries or pressure of not knowing particular functionality of the system.
We have conduct many online exams for schools, education institutions. Success rate or overall satisfaction level has gone up due to implementation of mock exams prior to final exams.
5. Not Focusing on Audit Process
Online exams need to ensure that there are proper trail and verification mechanism should be available. In case if authority feels exam is not being conducted in fair manner then in order to verify it , there should be audit process.
Online Examination System should be able to record all events of online exam including student login, student navigation of question, exam start time, exam end time, time taken for particular section, exam location IP address, Geo tagging location, exam resume events with timing.
Some of the universities had implemented online exam without audit process.
In case of student query under Right to Information (RTI) act university may not be able to furnish details of particular student about how total score is calculated or total correct answers etc. It may result in negative publicity of the university.
Audit process is key to success of online exam. Eklavvya platform ensures that highest security standards are maintained and all the key events are audited and logged in the system. It can be referred by the admin at any point of time. Audit process also helps in identifying malpractices of online exam activity.
Online examination system provides many advantages in terms of process simplification, ease of result processing. It can save lot of administration cost. However if you do not take case of above mentioned pitfalls then you may have to consider shifting back to traditional exams. Many universities had adopted online exams in a hurry without taking into consideration those pitfalls. It resulted in failure of online exam implementation.
Eklavvya platform following best practices and ensures that all kinds of malpractices are avoided .